|
Although we offer fully Outsourced IT support for many of our clients, we made a strategic decision to also offer IT staff augmentation services that do not compete with your internal IT staff. Our goal is to integrate with the in-house IT Department to increase the overall capabilities of the staff. Our services include:
-
24x7 Monitoring - We provide access to our software agents which can automate remote access, monitoring, software patching, asset management, scripting, and much more.
-
Tier-2 support - If you have a less experienced staff you can use PLA to assist with the most complicated issues
-
Projects - We can assist with projects that you do not have the time or expertise to manage
-
Staff Augmentation - We can provide coverage during off-hours, or when your IT staff is on vacation or out for an extended period of time
-
Branch Office Assistance - If you have a branch office near one of our offices, we can provide on-site support under the guidance of your central IT Department
|
